Sms factures sans accord
La plainte
Bonjour, Facturation de 18 sms pour 29.25 CHF sur numero premium 2323 sans mon accord.
Je demande le remboursement immediat.
Les attentes
- Remboursement CHF 29.25.-
La réponse
DIMOCO Europe GmbH 16.09.2019
Dear Sir or Madam,
Thank you for your request, which we received via reklamation.ch.
DIMOCO Vending AG enables Swiss consumers to purchase vending machine goods, such as snacks and soft drinks, with their mobile phones from Selecta vending machines which will be charged via the mobile phone invoices through mobile phone bill.
If you have any questions regarding your purchases, please contact [email protected] for help.
Thank you.
Best regards,
DIMOCO Team